Frequently Asked Questions
Welcome to the Blume Boutique FAQ page!
We’ve put together answers to the most common questions to help you enjoy a smooth and confident shopping experience. If you need further assistance, our customer support team is always happy to help.
1. How long will it take to receive my order?
Our estimated delivery timeline is:
- Handling Time: 1–2 business days
- Transit Time: 6–8 business days
- Estimated Delivery Time: 7–10 business days
For full details, please visit our Shipping Policy.
2. Do you offer free shipping?
Yes! We offer free shipping on all orders within the United States, with no minimum purchase required.
See our Shipping Policy for more information.
3. Where is Blume Boutique located?
Blume Boutique is an apparel brand based in the United States.
We offer a curated selection of high-quality clothing, and we currently ship within the United States only.
4. What if I receive a defective product?
If you receive a defective, damaged, or incorrect item:
- We will replace it at no cost to you.
- Please contact us and return the item within 30 days.
For more details, visit our Return & Refund Policy.
5. Can I cancel my order after it's placed?
Yes , we offer a 24-hour cancellation window.
To cancel an order, contact us as soon as possible.
6. What is your return policy?
We provide an easy and hassle-free return process.
You can find our complete guidelines on our Return Policy page.
7. When will I receive my refund?
Once we receive and inspect your returned item:
- Your refund will be processed and issued to your original payment method.
- Refunds typically appear within 7 business days, depending on your bank or payment provider.
See our Refund Policy for more information.
8. Do you offer warranties or guarantees on your products?
Yes , all purchases include a 30 day warranty.
For more details, please refer to our Return Policy.
9. How can I contact customer support?
You can reach our support team through our Contact Us page or by emailing us at:
info@boutiqueblume.com
10. Do you ship internationally?
No , we currently ship within the United States only.
11. Can I place a bulk order for my business or organization?
Yes! We accept bulk orders.
Please contact our customer support team for more information.
12. How do I exchange a product?
If you would like to exchange an item for a different size, color, or product, please see our Return Policy for step-by-step instructions.
13. How can I track my order?
You can track your order anytime through the Track Order page on our website.
Your tracking number will be provided once your order has shipped.
Contact Information
Store Name: Blume Boutique
Address: 30 North Gould Street, Sheridan, Wyoming 82801, United States
Email: info@boutiqueblume.com
Customer Service Hours:
Monday–Friday: 9:00 AM – 5:00 PM (GMT-6)
We aim to respond to all inquiries within 1–2 business days.