Return Policy

Return & Cancellation Policy

We understand that sometimes you may not be fully satisfied with your purchase. At Blume Boutique, we want to make the return process as simple and hassle-free as possible.

Return Policy

You can return your order within 30 days from the date you receive it. Please note that you are responsible for the cost of return shipping. As our warehouse is located in Asia, return shipping costs typically range from $25 to $45. We recommend using a Track & Trace service when returning items, as we are not liable for any returns lost during the shipping process.

Here’s how you can return your item:

Step 1: Contact Us
Email us at info@boutiqueblume.com with your order number and the reason for your return. We’ll provide you with instructions for the next steps.

Step 2: Ship Your Package
After you’ve received our instructions, send the items back to the address we provide. Please ensure that you use a shipping method with a Track & Trace option. You, as the sender, are responsible for the return shipment, so we highly recommend using a trackable shipping service.

Step 3: Receive Your Refund
Once we receive the item in its original, unused condition, we will process your refund within 14 business days.

Cancellation Policy

We understand that you may have second thoughts after placing your order. However, please note that once an order is placed, it cannot be canceled. If you wish to return an item, please refer to our return policy.

Important Notes:

  • In order to be eligible for a refund or exchange, the returned item must be in new, unused condition, with all original tags and packaging intact.
  • We reserve the right to deny returns if items appear used or damaged in any way beyond normal handling.
  • All returns are sent to our central warehouse in Asia at the customer's expense.
  • If the return is due to an error on our part, such as receiving incorrect or damaged items, you will not be charged for return shipping.

If you have any questions or need further assistance, feel free to contact us at info@boutiqueblume.com.